5 reviews of Book-X-Change "Horrible place. I had to call 12 times within a 20 minute time frame (not even kidding) to get through because the line was busy. When I finally got through, I was put on hold for 30 seconds then got…

UVU Textbook Outlet

45 W University Pkwy
Orem, UT 84058
(801) 224-8925

Book-X-Change is your full service College Textbook Rental Outlet - run by students, for students! We're guaranteed cheaper than the campus bookstore and our aim is to make in store shopping fast and simple. Book-X-Change offers textbook rentals, as well as new and used books, all for great prices! Don't know what you need? Come into the store, our experienced staff will help you figure it out, step by step.
Looking to sell? We buy textbooks from any college and you can choose between cash on the spot or in store credit (25% more than the cash value) toward the next semester's purchase or rental!


Horrible place.  I had to call 12 times within a 20 minute time frame (not even kidding) to get through because the line was busy.  When I finally got through, I was put on hold for 30 seconds then got disconnected because "Sorry, no one is available to speak with you at the moment.  Thank you for calling."  I called again 5 minutes later and finally got through to someone who was a complete jerk to me and tried to hang up as quickly as he could.

He answered my question about selling my book so I went in the store to try it out.  Talk about a waste of time.  I should have just dealt with Amazon and gotten more money for my books.  I would never recommend this place to anyone.

***I changed my rating because of their quick response and proper business attitude in accepting and willing to make changes from the review I gave them.  And because I didn't realize they had only been open a short time ;)  However, I am not changing my above notes because what happened, happened.  But thank you for responding promptly and positively.

I brought in a stack of books, some new and some old. But they wouldn't take anything, they also wouldn't buy a new iclicker. There were three other people there and out of all of us only one book was bought. I ended up taking my books to the university and they bought back half of them, so I am not sure what the issue was. I wouldn't make the trip here again.

I went to this store not looking around much because I work so much. I bought a James Stewart 7th edition, an access code, and the solutions manual for about 300 total. At the end of the semester I found out that they would only buy it back for . I took it to another store and they offered 60, and told me that they sold them new at the school for only 0 bucks at the same time I bought mine for 0. What a scam artist! The other bookstore also told me that they would have sold me the newest 8th edition for cheaper. I have learned my lesson and I will go somewhere else and make sure I will not pay so much for it again. I wish more people would right honest reviews.

Condescending and rude when I brought in slightly older books. Unless you want to be judged and have eyes rolled at you...don't try to sell your books here.

This place had great service! Brent helped us out right away, keene when all the shipments were coming in and when they expected each out of stock book. good prices and options. Didn't stock a few books that we needed (thus the for and not five) but he walked us to each book we asked for and put the ones coming in on shipment on hold for us. Great service, I'll for sure be back.